Privacy Policy
Privacy Policy
Privacy Policy
Last updated: September 4, 2026
This Privacy Policy explains how CHAT AI ASSISTANTS (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit chataiassistants.com, contact us, request an AI review, or use our AI assistant development and support services.
1. Who We Are
CHAT AI ASSISTANTS provides custom AI chat and voice assistants, integrations, automation, implementation, and ongoing support for businesses.
Website: https://chataiassistants.com/
Email: mail@chataiassistants.com
2. Information We Collect
Information you provide to us may include:
• your name, email address, telephone number, company name, and job title;
• information submitted through forms, email, Telegram, WhatsApp, or other communication channels;
• project requirements, documents, FAQs, scripts, knowledge-base materials, and other business content you provide for an AI assistant;
• account, billing, and transaction information, where applicable;
• feedback, support requests, and records of our communications.
Information collected automatically may include your IP address, device and browser type, operating system, referring page, pages viewed, approximate location, timestamps, and cookie or analytics identifiers.
When you interact with a demonstration or deployed AI assistant, we may process the messages and information you submit in order to provide the conversation, respond to your request, improve reliability, and prevent misuse. Please do not submit sensitive personal information unless it is necessary and you are authorized to do so.
3. How We Use Information
We may use personal information to:
• respond to enquiries and provide requested reviews, proposals, and services;
• design, configure, test, deploy, secure, and support AI assistants;
• operate, maintain, personalize, and improve our website and services;
• communicate about projects, service changes, security, and support;
• process payments and maintain business records;
• monitor performance, detect fraud or misuse, and protect our systems;
• comply with legal obligations and enforce our agreements;
• send marketing communications where permitted by law. You can unsubscribe at any time.
4. Legal Bases
Where applicable law requires a legal basis, we process information because it is necessary to perform a contract or take steps at your request, because we have a legitimate business interest that does not override your rights, because you have given consent, or because processing is required by law. You may withdraw consent at any time without affecting earlier lawful processing.
5. AI Services and Customer Content
To deliver our services, customer content and conversation data may be processed by selected AI model, hosting, messaging, analytics, and integration providers. We use these providers only as needed to operate the requested service and subject to appropriate contractual or technical safeguards.
Business customers are responsible for ensuring that they have the right to provide us with personal information and content, for giving any notices or obtaining any consents required for their own users, and for defining appropriate retention and access rules for their deployment.
6. How We Share Information
We do not sell personal information. We may share information with:
• hosting, infrastructure, database, security, and analytics providers;
• AI model and automation providers used to deliver the service;
• messaging, CRM, calendar, email, payment, and other integration providers selected for a project;
• professional advisers, accountants, insurers, and legal advisers;
• authorities or other parties where disclosure is required by law or necessary to protect rights and safety;
• a buyer or successor in connection with a merger, financing, reorganization, or sale of all or part of our business.
These providers may process information only for the relevant service or as otherwise permitted by law.
7. International Data Transfers
Our business and service providers may operate in different countries. Where personal information is transferred internationally, we use safeguards required by applicable law, which may include contractual protections and transfer mechanisms recognized by the relevant authorities.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, resolve disputes, meet contractual commitments, and comply with legal obligations. Retention periods depend on the type of information, the project configuration, and applicable requirements. We delete or anonymize information when it is no longer required.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, alteration, or disclosure. No system is completely secure, and we cannot guarantee absolute security. Customers should use appropriate access controls and avoid sharing unnecessary sensitive information through AI assistants.
10. Cookies and Similar Technologies
We may use essential, functional, analytics, and marketing cookies or similar technologies. Essential cookies support core website functions. Other cookies help us understand usage, remember preferences, or measure campaigns. Where required, non-essential cookies are used only after consent. More information is available in our Cookie Policy.
11. Your Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or restriction of your personal information; object to certain processing; withdraw consent; receive a portable copy of information; or lodge a complaint with a data protection authority.
To make a request, email mail@chataiassistants.com. We may need to verify your identity. We will respond within the period required by applicable law. Some rights are subject to legal exceptions.
12. Children’s Privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information to us, please contact us.
13. Third-Party Links and Services
Our website and AI solutions may link to or integrate with third-party websites and platforms. Their privacy practices are governed by their own policies. We are not responsible for third-party services that we do not control.
14. Changes to This Policy
We may update this Privacy Policy when our services, providers, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through appropriate channels.
15. Contact Us
For privacy questions or requests, contact:
CHAT AI ASSISTANTS
Email: mail@chataiassistants.com
Website: https://chataiassistants.com/
Last updated: September 4, 2026
This Privacy Policy explains how CHAT AI ASSISTANTS (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit chataiassistants.com, contact us, request an AI review, or use our AI assistant development and support services.
1. Who We Are
CHAT AI ASSISTANTS provides custom AI chat and voice assistants, integrations, automation, implementation, and ongoing support for businesses.
Website: https://chataiassistants.com/
Email: mail@chataiassistants.com
2. Information We Collect
Information you provide to us may include:
• your name, email address, telephone number, company name, and job title;
• information submitted through forms, email, Telegram, WhatsApp, or other communication channels;
• project requirements, documents, FAQs, scripts, knowledge-base materials, and other business content you provide for an AI assistant;
• account, billing, and transaction information, where applicable;
• feedback, support requests, and records of our communications.
Information collected automatically may include your IP address, device and browser type, operating system, referring page, pages viewed, approximate location, timestamps, and cookie or analytics identifiers.
When you interact with a demonstration or deployed AI assistant, we may process the messages and information you submit in order to provide the conversation, respond to your request, improve reliability, and prevent misuse. Please do not submit sensitive personal information unless it is necessary and you are authorized to do so.
3. How We Use Information
We may use personal information to:
• respond to enquiries and provide requested reviews, proposals, and services;
• design, configure, test, deploy, secure, and support AI assistants;
• operate, maintain, personalize, and improve our website and services;
• communicate about projects, service changes, security, and support;
• process payments and maintain business records;
• monitor performance, detect fraud or misuse, and protect our systems;
• comply with legal obligations and enforce our agreements;
• send marketing communications where permitted by law. You can unsubscribe at any time.
4. Legal Bases
Where applicable law requires a legal basis, we process information because it is necessary to perform a contract or take steps at your request, because we have a legitimate business interest that does not override your rights, because you have given consent, or because processing is required by law. You may withdraw consent at any time without affecting earlier lawful processing.
5. AI Services and Customer Content
To deliver our services, customer content and conversation data may be processed by selected AI model, hosting, messaging, analytics, and integration providers. We use these providers only as needed to operate the requested service and subject to appropriate contractual or technical safeguards.
Business customers are responsible for ensuring that they have the right to provide us with personal information and content, for giving any notices or obtaining any consents required for their own users, and for defining appropriate retention and access rules for their deployment.
6. How We Share Information
We do not sell personal information. We may share information with:
• hosting, infrastructure, database, security, and analytics providers;
• AI model and automation providers used to deliver the service;
• messaging, CRM, calendar, email, payment, and other integration providers selected for a project;
• professional advisers, accountants, insurers, and legal advisers;
• authorities or other parties where disclosure is required by law or necessary to protect rights and safety;
• a buyer or successor in connection with a merger, financing, reorganization, or sale of all or part of our business.
These providers may process information only for the relevant service or as otherwise permitted by law.
7. International Data Transfers
Our business and service providers may operate in different countries. Where personal information is transferred internationally, we use safeguards required by applicable law, which may include contractual protections and transfer mechanisms recognized by the relevant authorities.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, resolve disputes, meet contractual commitments, and comply with legal obligations. Retention periods depend on the type of information, the project configuration, and applicable requirements. We delete or anonymize information when it is no longer required.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, alteration, or disclosure. No system is completely secure, and we cannot guarantee absolute security. Customers should use appropriate access controls and avoid sharing unnecessary sensitive information through AI assistants.
10. Cookies and Similar Technologies
We may use essential, functional, analytics, and marketing cookies or similar technologies. Essential cookies support core website functions. Other cookies help us understand usage, remember preferences, or measure campaigns. Where required, non-essential cookies are used only after consent. More information is available in our Cookie Policy.
11. Your Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or restriction of your personal information; object to certain processing; withdraw consent; receive a portable copy of information; or lodge a complaint with a data protection authority.
To make a request, email mail@chataiassistants.com. We may need to verify your identity. We will respond within the period required by applicable law. Some rights are subject to legal exceptions.
12. Children’s Privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information to us, please contact us.
13. Third-Party Links and Services
Our website and AI solutions may link to or integrate with third-party websites and platforms. Their privacy practices are governed by their own policies. We are not responsible for third-party services that we do not control.
14. Changes to This Policy
We may update this Privacy Policy when our services, providers, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through appropriate channels.
15. Contact Us
For privacy questions or requests, contact:
CHAT AI ASSISTANTS
Email: mail@chataiassistants.com
Website: https://chataiassistants.com/